Date: 24 July 2026
Can You Sell a MacBook with a Cracked Screen in Malaysia? (Yes, Here Is How)
Just earlier this week, a client from overseas who is currently residing in Malaysia walked into our Subang SS15 shop.
She held up her M4 MacBook Air. The display had a nasty crack on the side after an accidental nock. To make matters more complicated, she realized the 13 inch Air was actually underpowered for her daily heavy graphic design workload anyway, she really needed a 16 inch MacBook Pro to handle her rendering projects cleanly.
The cracked screen was actually the perfect “excuse” for her to upgrade. But when she took it to official retail counters and trade in programs, she was turn away: no official retailer wanted to accept a physically damaged machine for trade in, but instead they offered her RM0 (recycle for free)
Frustrated, she found us online and brought the Mac over. After a quick 30 minute hardware inspection, confirm all her Apple Account have been signed out, handed her an instant trade in valuation, and transferred the cash directly to her bank account on the spot. She walked out with cash in hand, ready to buy the 16 inch Pro she actually needed.
If you have a damaged Mac sitting in your drawer, whether you live in KL Selangor or across East Malaysia, and thought it was completely worthless, here is how our system works.
What We Buy (And What We Don’t)
Unlike others that refuse broken devices, we operate a direct component and buyback business. However, to keep our valuation fast, we have very clear rules:
M1 Processors & Newer Only (No Intel Macs)
We strictly buy back Apple Silicon models only (M1, M2, M3, and M4 MacBook Air or Pro). If your Mac is an older Intel based model (2020 or older), we unfortunately do not accept it any more.
What Kind of Broken Condition Do We Take?
You do not need a prefect, working Mac to get paid. We actively accept machines with:
Severely cracked, flickering, or blacked out screen displays.
Degraded, swollen, or non charging battery.
Sticky, missing, or unresponsive keyboard keys.
Cracked or unresponsive trackpad.
What If Your Mac Is Completely Dead or Water Damaged?
If your MacBook won’t turn on at all due to a severe coffee spill or a shorted motherboard power issues, don’t worry. We don’t reject those machines.
For unable to on or liquid damaged units, our technicians will first repair the motherboard in our shop to make the Mac able to on. Once it powers on, you log in to remove your account locks, we run a final instant check, and we pay you on the spot.
Only 2 Strict Terms & Conditions
Before bringing or posting your Mac to our shop, please ensure your device meets these two requirements:
Must Be Able to Sign Out of Apple ID / iCloud: You must be the rightful owner and able to completely remove your Apple ID, turn off “Find My Mac,” and disable Activation Lock. We strictly refuse stolen or cloud locked devices.
No Corporate MDM Locks: Mac must not be bound to a corporate remote management system (Mobile Device Management / MDM lock) from a former employer or company setup.
Living in Penang, Johor, Sabah, or Sarawak? Post It To Us!
You don’t have to live in Selangor or Kuala Lumpur to sell your broken Mac. If you are located in Penang, Johor, Perak, Pahang, or over in Sabah and Sarawak, you can securely post your device straight to our shop.
Get an Online Quote First: Send us a quick WhatsApp text with photos of your MacBook, the exact model, processor generation, and damage details. We will give you an estimated price range.
Pack & Ship: Pack your MacBook securely (preferably inside its original box with bubble wrap) and ship it directly to our shop address: Orange Fix Services No.22 – 1 First Floor, Jalan SS 15/8, SS 15, 47500 Subang Jaya, Selangor.
Receive Instant Cash: The moment your Mac arrives at our doorstep, our team willcheck the hardware on the spot, confirms the final valuation with you over WhatsApp, and transfers the cash directly to your bank account immediately. No waiting for weeks or dealing with shady buyers.
Pro Tip: How to Get the Highest Possible Cash Offer
Want to maximize your trade in value whether walking in or posting? Make sure to include these items:
📦 The Original Retail Box: Having the original matching serial number box increases the value.
🔌 The Original Apple Charger & Cable: Including the original MagSafe or USB-C power adapter saves us from deducting accessory replacement costs from your final quote.
3 Step Instant Walk In Process (30 to 60 Minutes Total)
For local Kl Selangor clients who want to drop by in person:
Step 1 (Contact Us First): Send us a quick WhatsApp text with your MacBook model and photos. We will notify our purchaser to be ready for your arrival.
Step 2 (On Site Verification): Walk into our Subang SS15 shop. Our team will perform a physical diagnostic check on the spot. The entire check takes 30 to 60 minutes.
Step 3 (Get Paid Immediately): Once you sign out of your Apple ID and accept the quote, we execute an immediate online bank transfer or hand over cash right at the counter.
Frequently Asked Questions
How do I sign out of my Apple ID if my MacBook screen is completely out and black?
If your screen is broken and you cannot see the display, don’t worry. If you visit our Subang SS15 shop, we will hook your MacBook up to a spare screen so you can log in and sign out your Apple Account. If you are posting the mac from another state, you can simply log into icloud.com/find from your phone or another computer and click “Remove from Account” under your device list.
Is postage safe for selling a broken MacBook from Sabah or Sarawak?
Yes, as long as you pack the device properly with adequate bubble wrap inside a sturdy box. We recommend using established courier services (such as PosLaju, J&T, or GDEX) with tracking numbers.
What happens to my personal data when I sell my broken MacBook to Orange Fix?
Your data security is our top priority. Before any transaction is finalized, our team guides you through a complete factory restore via macOS Recovery settings to erase all internal storage.
Topics That Might Interest You
Told by the official store at TRX to write off your Mac and trade it in for free? Read what happened when a client was told trx asked me to trade in and how an independent second opinion saved their machine.
Curious about the tech veteran, story, and face behind our workshop branding? Get the real background on our founder by reading who is 大马苹果佬？
Cracked your MacBook display right before an assignment deadline near campus? Check out our fast student turnaround services for fast macbook screen repair Sunway Taylors University.
About The Author
This article is written with input from Kevin, who has 18 years of hands on experience in MacBook repair, logic board inspection and Apple device care. Kevin and the OrangeFix team are also daily Apple product users, so every guide is written from real repair experience and practical user understanding.
Kevin has shared his repair knowledge through a CityPlus FM radio interview and has also been featured twice in The Star for gadget care, water damage advice and digital decluttering tips.
OrangeFix is an independent repair centre in SS15, Subang Jaya.